Using the Sunday Streams Live Encoder (SSLE) for PCs or Flash Media Live Encoder (FMLE) for Macs with the right settings is the simplest way to help ensure that you reach the largest possible mobile audience. This is because SSLE uses H.264 video encoding and AAC audio encoding, which works for viewing on iOS and Android devices. Other encoders, including VidBlaster (v3.26 and newer) as well as Wirecast and vMix also have the H.264/AAC options (and streaming hardware such as Paladin and the 1Beyond StreamMachine which use Wirecast). However, encoders such as Flash Media Live Encoder on a PC as well as TriCasters that use FMLE on PCs for streaming, may not offer AAC audio which can cause playback issues on some mobile devices (NOTE: The Mac version of FMLE does have AAC an an option by default. The PC version of FMLE requires a costly plugin to broadcast in AAC).
To do a simple test to see if you are streaming ok for mobile, please use these settings below in your encoder to see if things work on your iOS or Android devices. NOTE: Not all Android devices are compatible as there are many variations of these devices. If you are having issues viewing with Android devices in the Go Player or iFrame embed, try using the Sunday Streams Android app which is our most mobile compatible player on Android.
Output Size: 320x240
Video Bit Rate: 300 Kbps (or slightly higher, maybe up to 400 Kbps)
Audio Bit Rate: 128 Kbps
The simplest way to reach mobile devices is to stream with a single bit rate SD stream with the settings described above. However, if you are looking to do a much higher quality primary stream (i.e. a very high SD quality or any HD quality), you will need to use the Multi Bit Rate (MBR) feature to reach mobile devices as well. To learn more about using the MBR feature with SSLE view the help video. Other encoders, such as Wirecast and vMix, also support the MBR feature and a help video covers MBR for Wirecast. However, please remember that the key feature to reach mobile is the H.264/AAC encoding options. If you are using an MBR encoder other than SSLE, Wirecast, or vMix, please be sure your encoder supports H.264/AAC encoding.
On the viewer end, both our Go Player and iFrame embed codes are mobile friendly and work with iOS and Android devices. If you are having any troubles viewing on iOS or Android devices please be sure that you are using our latest versions of the Go Player or iFrame embed codes. Or, please try using our free iOS and Android apps at the links below.